FreshAir Smoking Sensors

Hyatt Place Miami Airport’s management struggled to identify unauthorized smoking and enforce the hotel’s no-smoking policies when guests complained of nearby smoking. The hotel’s General Manager, Craig Haas, tapped FreshAir Sensor as a solution to these challenges. FreshAir’s immediate detection and smoking alerts have resulted in enhanced no-smokingenforcement processes, reduced smoking violations, and streamlined smoking fee collection. Achieving these improvements, Haas notes that FreshAir’s dedicated Client Experience team helped the hotel leverage the sensor technology to meet property’s smoking detection goals.

Before installing FreshAir devices, hotel managers and housekeepers spent too much time trying to find the room where a guest was smoking. Learning of violations from guest complaints was ineffective. Now, hotel staff are able to pinpoint exactly where and when smoking takes place thanks to FreshAir’s 24×7 monitoring, immediate detection, and discreet alerts. Haas is pleased that improved enforcement has caused smoking rates to go down: “There is not as much smoking in the rooms. It is much more organized. It is a process, and managers are able to respond right away.”

Because smoking is immediately detected with FreshAir’s patented sensors, the hotel is able to prevent room damages from tobacco and marjiauna smoke. Quickly stopping smoking means avoiding costly cleaning and remediation procedures.

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